Shipping policy

At Trendo Loft, we are committed to delivering your orders quickly, safely, and efficiently. Please read our shipping policy to understand how we process and deliver your purchases.

1. Order Processing Time

All orders are processed within 1–2 business days after payment confirmation
Orders are not shipped or delivered on weekends or public holidays
If we experience high order volumes, processing may be slightly delayed

2. Shipping Time

Estimated delivery times:

Domestic Shipping: 3–7 business days
International Shipping (if applicable): 7–15 business days

Delivery times may vary depending on location, courier delays, or external factors.

3. Shipping Charges

Shipping charges (if applicable) are calculated at checkout
Free shipping may be offered during promotional periods

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email
You can use this tracking number to monitor your shipment status

5. Delivery Issues

We are not responsible for delays caused by:

Courier service interruptions
Weather conditions
Incorrect or incomplete address provided by the customer

Please ensure all shipping details are accurate at checkout.

6. Lost or Damaged Packages

If your order is lost or damaged during transit, please contact us within 48 hours of delivery
We will work with the courier service to resolve the issue as quickly as possible